The largest Microsoft global conference – Inspire – was held in Las Vegas from July 15th to 19th. For both the partner channel and the Microsoft employees themselves, it is a time of summaries, reflectionRead more
Tag: system crm
CRM Objectives - a carrot or a stick, necessity versus motivation
When we speak about goals within an organization, we immediately think : “Control” . Why – is the need to develop in professional life so negatively perceived by employees? There is a thin line between motivation to act and control of work effects.Read more
CRM in accordance to Einstein’s concept
„Things should be as simple as possible, but not simpler.” This is a popular quote from Albert Einstein, but it is also the topic for today – functional simplification. New Experience for Dynamics is anRead more
How to master in Customer Experience?
Customer-centric approach is a marketing trend, implementation of which is slowly becoming a necessity. The development of social media forces us to focus on the common customer feedback and make sure the experience of theRead more