New case is never something unexpected. We get customers’ requests from everywhere: Call Center, store, website, via emails. They may concern different products. What can we do to improve case management? Who will be responsibleRead more
Tag: obsługa klienta
CRM – do I really need it?
Isn’t it nice when Daralis, a lady in the local shop, while passing you your favourite juice, asks you how was your day or how are the kids doing? That is the charm of localRead more
