New case is never something unexpected. We get customers’ requests from everywhere: Call Center, store, website, via emails. They may concern different products. What can we do to improve case management? Who will be responsibleRead more
Tag: Dynamics 365 for Customer Service
Dynamics 365 components – Part 2
Dynamics 365 for Customer Service – how to take care of your customer after finalizing sales process? Customer Service module – just like Sales module – has already been known to Dynamics CRM users.Read more
