Thousands of tickets to solve, cases, notifications or questions from the client and always too little time. Everyday in customer service (after-sales or service) is answering thousands of questions and solving thousands of problems. Often,Read more
Month: March 2021
#OutOfTheBoxBC # 19 Modern UI - Reverse a posted A / R and A / P invoice in Microsoft Dynamics 365 Business Central
One of the common mistakes made when working with the system is posting a sales or purchase invoice with incorrect data. Correcting such an error requires the creation of a credit note. To correct errorsRead more
#OutOfTheBoxCRM # 19 Create reminders in To Do based on activities from Microsoft Dynamics 365
Planning, planning and planning again. Often, our CRM serves us as a tool for planning future contacts, meetings, phone calls or tasks that we have to perform in the context of our clients. Now weRead more
#OutOfTheBoxBC # 18 Modern UI - Correcting errors on posted G / L in Microsoft Dynamics 365 Business Central
While working in the system, the user may often make a mistake, which then needs to be corrected. In the case of sales release documents (WZ) and purchase acceptance (GRN), errors most often relate toRead more
#OutOfTheBoxCRM #18 RL Redirects in Microsoft Dynamics 365
Knowing as much as possible about your (potential) customer is one of the basic challenges of marketing. Where did he come from, when he replied to our e-mail, when he clicked on the link we sent him? TheseRead more
